NDAX® | Login: Canada’s Most Secure Crypto Exchange

Troubleshooting Login IssuesDespite the straightforward process, users might encounter issues while trying to log in. Here are common problems and their solutions:Forgotten Password:Click on the “Forgot Password” link on the login page.Enter your registered email address and follow the instructions to reset your password.2FA Issues:Ensure your authenticator app is correctly synced. Time discrepancies can cause 2FA codes to be invalid.If you have lost access to your authenticator app, contact NDAX support for assistance.Account Lockout:Multiple failed login attempts can temporarily lock your account. Wait for a few minutes before trying again.If the issue persists, reach out to NDAX support for help.Browser Issues:Clear your browser’s cache and cookies.Ensure you are using a compatible browser version.Network Issues:Check your internet connection. A stable connection is required for a smooth login process.